Our History

Welcome to Lunelia Box , a boutique born from a passion for timeless beauty and a dream to preserve life's precious moments. Our story begins a few years ago, in the workshop of a small town where craftsmanship and creativity were central to the daily life of our founder, Éléna.

A passion for memories

Éléna grew up surrounded by exceptional objects. Her grandmother, a passionate collector of antique jewelry, passed on to her the love of unique pieces , but also the symbolic value that each of them carried. Each piece of jewelry told a story, a moment, a memory. Very early on, Éléna understood that jewelry was not just accessories, but silent witnesses of the stages of our lives.

The idea behind Lunelia Box

The idea of ​​creating Lunelia Box was born from a simple thought: how to offer each person a case worthy of the jewelry they own? How to combine elegance with functionality while remaining accessible? It was while looking for a jewelry box that was both beautiful and practical for her own collection that Elena realized that there was a lack of products on the market that met the expectations of jewelry enthusiasts like her.

Inspired by her family heritage and driven by a deep desire to create something authentic, Éléna decided to launch her own collection of jewelry boxes, combining refined aesthetics, quality materials and artisanal know-how.

The universe of Lunelia Box

At Lunelia Box, each jewelry box is designed with care and attention to detail. Our boxes are more than just storage: they are real cases that protect your treasures and enhance your spaces. Whether you are a passionate collector or simply looking for an elegant place for your everyday jewelry, our products are designed to adapt to your needs while bringing a touch of refinement to your interior.

We believe that every piece of jewelry deserves a space that reflects its emotional value. That's why we strive to offer jewelry boxes that combine modern design, classic inspiration and practicality.

A commitment to craftsmanship and sustainability

Each Lunelia box is made with carefully selected materials, environmentally friendly and durable over time. We are proud to support artisanal know-how, collaborating with artisans who share our passion for quality and attention to detail.

An inspiring community

Over time, Lunelia Box has become much more than a store. We have created a community of enthusiasts, where each shared story is a source of inspiration. Our customers remind us every day of the importance of the precious moments we live, and we are honored to contribute, in our own way, to protecting these moments.

Today, we continue to draw inspiration from the beauty of the world around us, constantly innovating to offer unique creations that will capture and protect your most beautiful memories.

Thank you for being part of our history and allowing us to continue making it.

Frequently Asked Questions

Welcome to our FAQ, where we answer frequently asked questions about our products and services to better guide you.

Order and payment

How do I place an order?

To place an order, simply select the products you wish to purchase, add them to your cart, and follow the checkout process. You will need to create an account or log in to complete your purchase.

What payment methods do you accept?

We accept payments by credit card (Visa, MasterCard, American Express) as well as PayPal. All transactions are secure.

Can I change or cancel my order after I place it?

Orders can be changed or cancelled as long as they have not yet been shipped. Please contact us as soon as possible if you wish to make a change or cancel an order.

How do I use a discount code?

When validating your basket, enter your discount code in the field provided for this purpose, and click on "Apply". The reduction will be automatically deducted from the total amount of your order.

Delivery

What are the delivery times?

Delivery times vary depending on your location and the shipping method you choose. Typically, standard deliveries take between 7-10 business days.

Can I track my order?

Yes, once your order is shipped, you will receive an email containing a tracking number. You will be able to track the status of your delivery in real time.

Do you ship internationally?

Yes, we offer shipping to many countries. Shipping times and costs may vary depending on the destination.

Return & Refund

What is your return policy?

You may return unused items within 15 days of receiving your order for a full refund or exchange. Please ensure that the products are in their original condition and with their packaging intact.

How do I return an item?

To return an item, contact our customer service to obtain a return number. Then, return the item with its original packaging to the address provided. (for more details, please see here )

When will I receive my refund?

Refunds are typically processed within 5-10 business days after receipt and inspection of returned items. The refund will be issued via the same method of payment used for the purchase.

Customer Service

How can I contact customer service?

You can contact us by email at contact@luneliabox.com

Our customer service is available Monday to Friday, 8am to 6pm, Saturday 8am to 12pm.